Promotional Products Blog | Pinnacle Promotions Marketing Company

Archive for January, 2010

Lending a Helping Hand on National Humanitarian Day

Posted on January 15th, 2010

Today is National Humanitarian Day. It couldn’t come at a more appropriate time.

You don’t have to look far to see the outpouring of support for the victims of the tragic earthquake that devastated the small island country of Haiti earlier this week.

While I’m no expert on world affairs, and I could never claim to be the most active in volunteerism, my heart is definitely going out to the people of Haiti this week.

The power and human compassion shown by strangers in countries around the globe, never ceases to amaze me in times of trouble. From the tsunami in Indonesia in 2004, to the devastation of Hurricane Katrina in 2005, the humanitarian efforts surrounding these disasters are always staggering. Governments, cities, charities and individuals – all coming together to lend a helping hand.

Whether it is water, food, blood or the spare change found in the glove box, every donation makes a difference. It isn’t hard to find shirts, mugs, caps: hundreds of printed promotional products available to purchase with proceeds going to the various charities and humanitarian efforts working to piece Haiti back together.

Just three days after the 7.3 magnitude earthquake ripped through Haiti, people are making a difference. Whether by selling bags and tees to raise much needed funds or digging through the rubble in search of survivors, doing what you can – when you can – is what humanitarianism is all about.

I’m not asking you to donate. But take a moment to reflect on the humanitarian efforts taking place today. If you are interested in learning more about ways to give back, Acree posted a great blog this week with some great links and resources.

Thanks for reading and thanks for all you do. You are making a difference!

Kim
Marketing Coordinator
view my bio!

Post to Twitter Post to Delicious Post to Digg Post to Facebook Post to MySpace Post to Reddit Post to StumbleUpon

Even The Jersey Shore Needs Promo Products

Posted on January 14th, 2010

untouchables_finalThe following story takes place on the sparkling clean beaches of the Jersey Shore:

One day Danny told all of the kids working his T-shirt shop to come downstairs for a meeting. “We are going to be having a little competition from now on,” he explained. “Except I am going to make it really hard on about half of you. All of the awesome people are going to be on one team, and the rest of you who only lay around on the beach are going to be stuck on the other. I think you know who you are.”

As Snookie, Vinny, and Sweetheart Sammy looked at each other, they knew they were the latter team. “What should we call ourselves?” Snookie wondered. A light popped up above Sweetheart Sammy’s head for the first time in her life, and she blurted “We are like so Badass! We should name our team that!” The threesome grinned, honestly believing that they came up with the most original, coolest name ever conceived in the history of the Jersey Shore.

The rest of the Jersey Shore-eans rolled their eyes at their friends’ horribly lame attempt to bring something to the table. The Situation, Pauly, and Ronnie headed off to the gym to work on their A-game. As they were pumping iron to prepare for some serious fist-pumping later on that evening, they were discussing their Italian heritage. “We are so mafia,” grunted The Situation between reps. “We should call ourselves The Untouchables. Team Jackass has nothing on us!”

The three boys got back from the gym to find that their Italian flag bearing laptops had been hacked and now proclaimed “Team Badass Rocks!” Pauly was heated and wanted to start a fight, but JWow convinced him to wait. “You were working out hard at the gym and this was what they wasted their time on,” she explained. “Did you ever hear that story about the grasshopper and the ant? They are just playing games while we are preparing for the real challenge.” Pauly looked confused, Why is she talking about bugs? , but he decided not to start a fist fight with his roommate anyway.

The two teams conversed on how to get more people walking the boardwalk to come in and buy T-shirts. They only had one week left until they had to present their ideas to Danny. Team Badass continued to pull stupid pranks, like put photos of ugly donkeys up in their rooms and write on the Shore blog that the other team sucked. The Untouchables, however, were not fazed. They knew that they were, after all, untouchable. There was really nothing to worry about. The Untouchable team did a group fist pump, and prepared for a night of clubbing down at the Jersey Shore.

Ashley
Account Coordinator
view my bio!

Post to Twitter Post to Delicious Post to Digg Post to Facebook Post to MySpace Post to Reddit Post to StumbleUpon

We Fight Dirty: A Promotional Products Family Feud

Posted on January 13th, 2010

In order to fuel 2010 with creativity and excitement, Pinnacle owners Mitch and Dave have orchestrated an elaborate internal campaign designed to hit the one nerve that gets people talking: competition.

In a decision that will prove ingenious at best and at worst insane, Mitch and Dave split our company in two, slashing the Sales Department, slicing Marketing in half, and dividing the graphic designers and web programmers like so many pieces of a chocolate chip cookie cake at a third grader’s birthday party.

Since it was overheard that “trash talking will get you bonus points” (Mitch), Team Badass and The Untouchables have been doing quite a bit of it when we’re not whispering with paranoia behind closed doors about our ideas for the first sales contest.

As a disclaimer, Team Badass is better in every respect and you should pull for us. I mean them.

Now check out these photos from the beginning stages of the feud, taken by your eternally neutral photographer:

img_12813

our breakroom message board with the contest details and two teams' posters

the best team's poster -- Team Badass

the best team's poster

My cubicle wall has been tagged by Badass.

My cubicle wall has been tagged by Badass.

So has Katie Barnes'.

So has Katie Barnes'.

badass chat

Badass members have branded even their chat icons.

The teams have been pranking each other back and forth. Last week Team Badass emerged from a meeting to find their screensavers glowing with a slideshow of Untouchables images. Then Monday the Untouchables discovered that all their away messages had been changed to “I <3 Team Badass!” Emails have been hacked and cubicles invaded. No one is safe.

If you have any ideas for dirty tricks and pranks, email me at acree@pinnaclepromotions.com.

And the next time you need promotional products — or just want somebody awesome to hang with at a party — email one of our Badass sales teams.

Because everyday they’re hustlin’.

Acree
Marketing Coordinator
View my bio.

Post to Twitter Post to Delicious Post to Digg Post to Facebook Post to MySpace Post to Reddit Post to StumbleUpon

Extreme Makeover: Promotional Products Edition

Posted on January 12th, 2010

Jo Naylor-open-bookWhat do golden arches, a partially eaten apple and Mickey Mouse have in common? This question might sound like the start of a bad joke, but the answer is no laughing matter. These items all represent strong brand identities, which belong to McDonald’s, Mac, and Disney respectively (not that I had to tell you that.) Moreover, these symbols prove that a company name, logo and even a mascot send a message about the quality and consistency of the brand’s products or services.

As Jaime and Kim mentioned in their blogs earlier this week, it’s important to set yourself apart from the competition. The methods you use to attract consumers- offering free shipping, next day delivery or even just a catchy name and Web site design- all fall under the larger umbrella of branding. Business might be booming, but if no one can remember your name, customers will soon be drawn to competitors who offer similar products. Whether you are just starting up or trying to re-brand an established business, there are a few questions you can ask yourself to determine if you are on the right track.

To start with, who is your target audience? Go beyond just demographics and consider what types of products these people buy and how frequently they make purchases. Your research should certainly incorporate statistical analysis, but never underestimate the power of speaking directly with your customers. Listening to consumers’ needs and understanding their backgrounds will help you determine the most effective way to reach them; proven strategies often include interactive Web sites, social media, and promotional products. At the end of the day, your brand should be able to tell a story- if it doesn’t, you might need to step back and take a revitalizing approach. Does your brand need an extreme makeover? Use promotional products to re-brand.

Sarah
Marketing Coordinator
view my bio!

Post to Twitter Post to Delicious Post to Digg Post to Facebook Post to MySpace Post to Reddit Post to StumbleUpon

Reduce Cognitive Dissonance with Promotional Products from Pinnacle!

Posted on January 11th, 2010

Last Friday, fellow blogger Kim wrote about the struggles she faced in making a purchasing decision between two different pairs of fuchsia high heels and the factors that eventually swayed her toward one pair over the other. She wrote, “With the price being almost the same, my decision came down to the extras provided by these companies. When would I get them? Were there any discounts available? How much was shipping? And what would happen if they didn’t fit? I settled on one of my new favorite shoe and accessory websites. They offered me free, overnight shipping and the option to return the shoes free-of-charge should they not fit properly.”

Upon reading this, it instantly reminded me of an article I had read last week posted by Penn Olson, titled, “7 Psychology Theories That Help You Sell,”  – one of which was called cognitive dissonance. Cognitive dissonance is, essentially, a negative emotional feeling that arises when one holds two somewhat conflicting ideas concurrently. In relation to purchasing, Penn Olson explains, “We feel cognitive dissonance when we think that our purchase might not be the best there is.” As a result, studies have shown that people try to reduce this dissonance by changing their attitudes or beliefs in order to justify these attitudes or beliefs – or in this reference, purchases. The article continues, “As marketers, our job is to give them a hand to reduce this dissonance. That’s why we have sales people telling us that the dress looks good on us at the fitting rooms. Besides having an awesome product, warranties, exchange and refund policies, and positive testimonies and reviews can help ease the mind of consumers before and after purchase.”

So in effect, Kim was able to make her decision of which fuchsia high heels to purchase because the shoe website was able to reduce her cognitive dissonance and push her attitudes in favor of their site by offering special shipping and guarantees. At Pinnacle, we do the same thing. We offer rush promotional products whose orders can be processed within 24 hours. We have a Pinnacle Platinum Guarantee that ensures that all orders will arrive on time and exactly as approved, or we will re-run the order or refund the purchaser’s money. You can also find tons of case studies and individual customer reviews on product pages throughout the site!

Jaime
Team Lead – Multimedia
view my bio!

Post to Twitter Post to Delicious Post to Digg Post to Facebook Post to MySpace Post to Reddit Post to StumbleUpon

From Promotional Products to Shoes: Meet Their Needs and Keep Them Coming Back

Posted on January 8th, 2010

colrosJanuary has to be one of my favorite months of the year. In addition to the fact that the 12th is my birthday (cards, presents and flowers are graciously accepted), with the hustle and bustle of the holidays over I get the time to shop guilt-free for myself. After Christmas sales, winter-gear closeouts and 1st quarter specials are definitely my scene.

While my personal favorite shopping areas happen to be outdoor malls (one of which is located dangerously close to my work), the cold and currently icy conditions make skipping from one shop to the next in the open air particularly unfavorable. So what’s a girl to do? I turn to some of my tried and true favorite online shopping sites to get in my spending fix.

It’s no secret that Internet shopping continues to grow in popularity. With the most surprising change being the growth of the senior demographic (see Sarah’s illuminating blog from earlier this week). As the online marketplace continues to strengthen, what do e-commerce websites have to do to keep their customers coming back?

True story. I needed to find some amazing fuchsia shoes for my wedding. (Yep. I rocked pink shoes under my white dress.) Being that fuchsia shoes are often difficult to find in physical stores, or at least to find a large selection – a girl’s gotta have options! – shopping the Internet was a necessity. So I stopped by my two favorite online retailers and struck out. They had a few cute pairs but unfortunately their options greatly exceeded my modest budget. So I went to Google, and typed in “fuchsia shoes.” Tons of websites popped up. I passed up the first two that I had already shopped and dived into some amazing new stores.

After many hours of shopping and much thought and deliberation (my husband will tell you – it was rather painful for him), I finally narrowed it down to two pairs of fabulous shoes, but still had to make my final decision. With the price being almost the same, my decision came down to the extras provided by these companies. When would I get them? Were there any discounts available? How much was shipping? And what would happen if they didn’t fit?

I settled on one of my new favorite shoe and accessory websites. They offered me free, overnight shipping and the option to return the shoes free-of-charge should they not fit properly. How could I deny those benefits? Their site and service offerings completely matched my needs.

Online shopping can be a little scary when you don’t know exactly what you’re going to get. And if an online retailer isn’t up front with you about their plan of action should something go wrong with your order, you have to wonder why. Speed, quality and accuracy are some of the most important aspects to consumers. Having the product is one thing. But meeting the needs and wants of your customers is the key to growing customer loyalty.

Did I have to have those shoes next day? No. But I wanted them.

No matter what your need may be, whether you need fast promotional products, stylish shoes or a parka for an unexpected snowstorm, the ability to get what you need – when you need it – can be enough to cement a lifelong relationship with a company or store.

Kim
Marketing Coordinator
view my bio!

Post to Twitter Post to Delicious Post to Digg Post to Facebook Post to MySpace Post to Reddit Post to StumbleUpon

A Look Back at the Evolution of Our Promotional Products Blog…

Posted on January 7th, 2010

The People’s Choice Awards last night inspired me to take a slightly different approach to today’s blog. Rather than writing a completely original post, I thought to myself, why not reflect on the musings thus far of my fellow Pinnacle bloggers? There have been some amazing topics raised since the inception of our blog last May so here are MY choices for the most fitting blog posts in a variety of categories:

1. Funniest: “What Not to Wear: Pinnacle Promotions Edition” (by me and Jaime)

The spoof we co-wrote based on television’s “What Not to Wear” was actually suggested by several of our coworkers, and we all laughed for days about this one! Brent was a trooper, although I’m sure he won’t be thrilled about me rehashing the details of our original post. ☺ This may be one blog idea that we have to recycle in the future- Pinnacle employees, make sure not to break any fashion rules, or the “Fashion Police Officers” may write about you next!

2. Spookiest: “6 mildly scary films about promotional products that never made it past storyboarding” (by Acree)

Acree’s clever take on classic scary movies sent shivers through my bones! Her suggested parody “The Hills Have Ice” gave me nightmares- deranged ice scrapers attacking an unsuspecting family of tourists? No, thank you! If Acree ever decides to produce any of these films, I may need to get away from the promotional products industry, as our office showroom would be an intimidating haunt after dark…

3. Most Delicious: “Promotional Products: Recipes for Successful Marketing Campaigns” (by Sarah) and “Toasting and Roasting: What to Do Post Pumpkin Carving” (by Kim)

Well, I can’t say that I have actually made Sarah’s zucchini bread recipe myself, but I have tasted it and can say that it is even more delicious than it looks in the photo! I highly suggest printing out a copy of the entire post and cooking up your own loaf of zucchini bread. And how could I forget Kim’s post featuring a recipe for toasted pumpkin seeds? I don’t think pumpkins are in season anymore, but this recipe is definitely one to keep in your kitchen to whip up this Fall!

4. Most Likely to Inspire Readers to Get Up and Sing: “Presenting Pinnacle’s Lyrics Lounge: Promotional Products Inspired by Music” (by Jaime)

Jaime’s series of “Pinnacle’s Lyrics Lounge” entries was certainly a well-loved one around our office. It was hard to pick just one post, as other great songs were referenced as well, but I thought the original should win the award, as it did start the series off with a bang. Hopefully 2010 will bring more “Pinnacle’s Lyrics Lounge” originality from Jaime!

5. Most Likely to Cause Readers to “Shake Their Groove Thangs”: “Pink Gloves Dance: Can You Spot the Promotional Products?” (by Guest Contributor, Eliza)

Eliza’s creative integration of the YouTube hit “Pink Gloves Dance” video into her guest blog post in December made me want to grab the nearest promotional product and bust a move. Nurses bopping their heads while wearing hot pink sunglasses should be inspiration enough for readers to introduce some fun and excitement into their next promotional giveaway campaign… or even to hold an impromptu dance party in their cubicles!

6. Best Seasonal Post: “Hittin’ The Pool” (by Heather)

Re-reading this post from last June brought a wistful smile to my face, as I would much rather replace the snow in Atlanta today with warm rays of sunshine and pool-worthy temperatures. Her description of spending a leisurely weekend working on a tan makes me look forward to Summer already!

7. Best Business Advice: “Building Business Relationships with Promotional Products” (by Kim)

In my final category, I selected Kim’s heartfelt post about the importance of fostering lasting relationships with your customers. Her observations and recommendations rang true in my mind, especially upon a second reading. The suggestions that she shares about sending inexpensive giveaways and promotional products to clients are timeless and universal- there is no time like the present to begin making your customers feel appreciated and valued!

With the number of posts made to our blog nearing 200, it was tough for me to narrow down my selections- if you have a favorite post, leave a comment and let us know. And, of course, you can expect many more inventive entries from Pinnacle’s Marketing team and our awesome guest bloggers in 2010!

Dana
Team Lead – Social Media
view my bio!

Post to Twitter Post to Delicious Post to Digg Post to Facebook Post to MySpace Post to Reddit Post to StumbleUpon

New Year’s Anti-Resolutions for a Promotional Products Marketer

Posted on January 6th, 2010

Have more bad ideas.

Anti-Resolution #2: Have more bad ideas.

1. Make more decisions.

I can’t remember where I read this, but it’s some of the best advice I’ve ever gotten. Now that I actively try to make more decisions I marvel at the time I spent agonizing over trivial choices — egg burrito or sweet potato pancakes?

When you take too long to make a decision you create the opportunity for regret: “I should’ve gotten the pancakes.”

In our department last month we ran across the problem of decisions while preparing to launch our new website. We had collected an overwhelming amount of data from our promotional products vendors and were struggling with how to present it to our customers. At one point our marketing manager Heather said, “Look. We need to give them fewer choices.”

She was right, and we cut the amount of decisions our customers had to make by half. Too many options will paralyze you.

In college Jaime and I worked on a literary journal together. Every deadline she would find me sitting on the floor of our office, surrounded by proofs, chin in my fist, mulling over how to order the magazine. She’d roll her eyes at me, grab the papers and say, “This is going here; that’s going there. You’re done. Let’s move on.” She made me realize I was agonizing over the order of the submissions didn’t matter because people don’t read magazines like books.

How many times have you stood in the cold, staring at your friends and waiting for someone to express a preference about where to eat? Think of how grateful you are to the person who finally says, “Let’s go there!”

My first resolution is to make more decisions. More decisions mean more risks, which means more opportunity for both failure and success.

2. Have more bad ideas.

A couple of weeks ago Seth’s Blog discussed the importance of having bad ideas. “You can’t have good ideas,” he says, “unless you’re willing to generate a lot of bad ones.”

Often in our marketing brainstorms the room will go silent. I’m afraid to speak up because I know the first four things that come out of my mouth are going to be completely stupid. But the awkward truth is that if I want to contribute something brilliant, I’ve got to stop fearing the blank stares and cringing frowns when I suggest “Acme Challenge” as the name of our internal competition.

In brainstorms, you’ve got to bounce off of something. And maybe your dumb idea could lead to a great one. So my second resolution is to have more ideas, no matter how stupid.

3. Have fewer followers.

I’ve read several articles lately debunking the myth that the more followers, fans or commenters, the better. Instead, these writers say, quality in social media trumps quantity.

Anil Dash wrote last week about what it was like to be on Twitter’s Suggested User List. Dash averages about 100 new followers per hour — a rate unheard of even in marketers’ most lavish fantasies.

Yet amazingly he says, “Being on Twitter’s suggested user list makes no appreciable difference in the amount of retweets, replies, or clicks that I get” (emphasis mine). The term “followers” suggests that these hordes of anonymous people are paying attention to you; they care about what you have to say and perhaps even admire you. But the large majority of Dash’s followers do not listen to him (click on his links), do not talk about him to their friends (retweet his posts), and do not even interact with him at all (by tweeting @anildash).

Instead of focusing on our number of followers, fans, readers, leads, or contacts, we should steer our efforts towards creating a valuable experience for our true champions — the people who like us, tell us how to run our business better, and talk about us to their friends. That might mean asking more people to follow us, but they have to be the right people.

Number of followers, we’re finding, is not the way to measure the benefits of social media. So my last resolution is to focus on engaging, not accumulating.

What are your anti-resolutions for 2010? Work out less? Spend more money? Stop making your bed?

Acree
Marketing Coordinator
View my bio.

Post to Twitter Post to Delicious Post to Digg Post to Facebook Post to MySpace Post to Reddit Post to StumbleUpon

How to Increase Online Sales: Promotional Products for Web-Savvy Seniors

Posted on January 5th, 2010

Dave Dugdale-wheelmouseWhile jean leggings, Swedish nail beds, and other fads of 2009 have mostly come and gone with the passing year, some shopping trends are here to stay. In 2009 more seniors were shopping online than ever before, and experts predict this will be an ongoing trend. The new senior market offers many advertising opportunities, making it important to stay educated about how to effectively reach this group.

Seniors- defined by the U.S. Census Bureau as those aged 65 or older- are the fastest growing segment in the United States and moreover the group with the largest disposable income and ability to make purchase decisions (unlike teens who also have large disposable incomes but often have their spending controlled or limited by parents). In fact, seniors spend over $7 billion online according to research by SeniorMag.

So, how do companies target the influential senior demographic? One important detail to recognize when marketing to seniors is that older men and women often have more time to research products and are less likely to buy on impulse. That being said, seniors are increasingly turning to the Internet in order to compare items and they often make their purchases online too.

In order to appeal to this developing demographic, companies that focus heavily on e-commerce need to ensure that their sites are user-friendly. Marketers can do this by posting pictures of seniors using their products and writing promotional material that contains relevant and interesting information, as seniors are often skeptical of ads that sound too “sale-sy.” Since seniors are more likely to trust companies that they view as honest and practical, distributing promotional products is another effective way to garner attention and loyalty from the senior audience because it allows them to sample functional products while reinforcing a brand name.

Although seniors are often savvier shoppers than teens and baby boomers who shop online, they are typically interested in the same types of products as younger audiences. Top purchases made by seniors include travel tickets and hotel arrangements, MP3 players and other electronics, and apparel. And, Americans over the age of 65 are some of the most loyal you can find, evidenced by an AARP survey showing that more than 80% of seniors who shopped online were satisfied with their purchases. Just don’t try to sell them the latest heavy metal CD!

Sarah
Marketing Coordinator
view my bio!

http://www.flickr.com/photos/36144637@N00/ / CC BY-SA 2.0

http://www.flickr.com/photos/moondstuldio/ / CC BY 2.0

Post to Twitter Post to Delicious Post to Digg Post to Facebook Post to MySpace Post to Reddit Post to StumbleUpon

Blue Moons and Promotional Hats

Posted on January 4th, 2010

This blog posting is mainly a reflection of how the thought of promotional products can truly infiltrate one’s everyday life. Try and follow me on my literary journey to how I found another perfect occasion to supplement one’s marketing efforts with promotional items…

If you happened to take a peak at the full moon shining above on New Year’s Eve then you got a special glimpse of what is called a “blue moon,” meaning the 2nd full that occurs in a single month (there is generally only 1 full moon each month). Even more special is the fact that this blue moon occurred on New Year’s Eve, a correlation that has not happened since 1990, and will not happen for another 19 years. Colloquially, a blue moon refers to a very rare event, and inspired the phrase “Once in a blue moon,” (which actually occurs about once every two and a half years) whose usage dates back to the Medieval Times in England.

This idiom made me think of another popular expression, “Hats off to you,” which is an expression of admiration or praise said to have evolved from the action of actually taking one’s hat off to show respect to someone. Upon my search for a deeper history of this tradition, I discovered that January 15 is Hat Day, which would be the perfect occasion to advertise one’s business and services with promotional hats!

And finally for your listening pleasure, the ballad “Blue Moon” written by Richard Rodgers and Lorenz Hart in 1934, here performed by Dean Martin.

Jaime
Team Lead – Multimedia
view my bio!

Post to Twitter Post to Delicious Post to Digg Post to Facebook Post to MySpace Post to Reddit Post to StumbleUpon